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Ordering Terms and Conditions

Prices and ordering

1.1 Orders must be placed through our website.

1.2 If an item is not in stock you will be advised within 48 hours of receipt of your order. You will be offered an alternative product or you may cancel your order.


2.1 Free delivery applies to all orders placed for mainland UK delivery

2.2 CLIP shall use reasonable endeavours to deliver by the delivery date specified (typically three to five working days for stock items). CLIP will not be liable for any delay in delivery or the consequence, loss or damage that is caused by such delays.


3.1 All orders must be paid not later than thirty days from the date of invoice.

3.2 In the event of default CLIP reserves the right to charge interest at the rate of four percent above current NatWest Bank Base Rate or the statutory rate conferred by The Late Payment of Commercial Debts (Interest) Act 1998 at monthly intervals on the overdue portion of the account and to suspend or cancel the contract in respect of any undelivered Goods.

3.3 Where a credit or debit card is used to pay for goods CLIP won’t store any customer’s financial details (i.e. card numbers). The only information that we keep on record (solely for CLIPs use), which is not in the public domain is the name of the person that goods have been delivered to.

Ownership of the Goods

4.1 Ownership of the Goods delivered or to be delivered by CLIP will only be transferred to You upon receipt of full payment of all sums owing to Us. CLIP retain full legal and beneficial title to the Goods and reserve the right at any time to require You to deliver up the Goods to CLIP. Failure to do this upon CLIP’s request will mean CLIP may enter into any of Your premises or those of any third party premises where the Goods are being stored.


5.1 Unless otherwise specified and subject to clause 5.2, the Goods are guaranteed against defect caused by faulty materials or workmanship for a period of 12 months from the date of despatch.

5.2 The Guarantee is given provided that:

(a) CLIP are promptly notified in writing upon discovery that the Goods are defective due to faulty materials or workmanship;

(b) the faulty goods are returned to CLIP within 12 months from the date of despatch. They shall be accompanied by proof of purchase (delivery note or invoice) and details of the nature of the defect.

(c) the Goods have been paid for in full.

(d) examination by CLIP confirms that the suspected defect has not been caused by normal wear and tear, wilful damage, negligence, misuse, neglect, method of storage, faulty installation, faulty handling, testing or repair (without CLIP approval), using the Goods in a manner which could not reasonably be expected during normal use or outside of the manufacturer’s operating instructions.

Limitation of liability

6.0 All products manufactured by CLIP or resold by CLIP have been designed or selected for the educational market and should never be used in any mission critical or safety critical application.

6.1 CLIP’s liability under the Guarantee shall be limited to replacing, repairing or issuing credit.

6.2 Except in respect of death or personal injury caused by the CLIP’s negligence, or liability for defective products under the Consumer Protection Act 1987, the Company shall not be liable to the Purchaser by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for loss of profit or for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of the Company, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods (including any delay in supplying or any failure to supply the Goods in accordance with the Contract or at all) or their use or resale by the Purchaser, and the entire liability of the Company under or in connection with the Contract shall not exceed the price of the Goods, except as expressly provided in these terms and conditions.

6.3 Subject to clauses 6.5 and 6.6 below and as otherwise expressly provided in this Agreement, all warranties, conditions or other terms whether express or implied by statute or common law or otherwise are excluded or limited to the fullest extent permitted by law. In particular CLIP make no representation or warranty that the Goods are either of satisfactory or merchantable quality or fit for any purpose or that they conform to any description. You agree that responsible for Your own skill and judgement in selecting the Goods.

6.4 Subject to clauses 6.5 and 6.6 and to the Guarantee given in accordance with clause 5. CLIP exclude all liability for any loss, damage or expense suffered or incurred by You as the direct, indirect or consequential result of the Goods either not being of satisfactory or merchantable quality, or fit for any purpose, or conforming to any description and You hereby irrevocably waive all rights and/or remedies (if any) which You may have or have had in respect of such loss, damage or expense and/or in respect of any breach or default of any warranty implied by statute, equity or common law concerning the quality, fitness or description of the Goods.

6.5 CLIP shall not be liable for incidental or consequential damages for any breach hereof, including but not limited to costs of removal and re-installation of Goods, loss of goodwill, loss of profits or loss of use.

6.6 Nothing shall limit CLIP’s liability in respect of death or personal injury caused by CLIP’s own negligence.

Returns and Cancellation

Rights of cancellation if the Purchaser is a Consumer purchasing Goods Online

7.1 You may cancel the Contract at any time up to the end of seven working days after you receive the Goods. A working day is any day other than weekends and bank or other public holidays.

7.2 To exercise your right of cancellation, you must give written notice to CLIP by hand or post, fax or email to our Contact Us address giving details of the goods ordered and (where appropriate) their delivery.

7.3 If you exercise your right of cancellation after the Goods have been delivered to you, you will be responsible for returning the Goods to CLIP at your own cost. The Goods must be returned to the Returns Department at the address shown in the Contact Details address. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.

7.4 Once you have notified CLIP that you are cancelling the Contract, CLIP will refund or recredit you within 30 days for any sum that has been paid by you or debited from your credit card for the Goods.

7.5 If you do not return the Goods as required, CLIP may charge you a sum not exceeding the direct costs of recovering the goods.

Rights of Cancellation for other Purchasers

7.6 Other than Goods returned under Guarantee or for shortages or damages, returns will require CLIP’s prior Agreement and will only be accepted in the original packaging. A 25% handling charge with a minimum charge of £3.00 will be applied. Goods must be returned within 30 days of the date of delivery.

7.7 If there are shortages or damages to the Goods that have occurred during transit it you must notify us within 48 hours from the time of delivery, giving full details.

7.8 If Goods are returned You must quote the delivery note number in full.

7.9 Where CLIP accept that there has been a shortage in Goods despatched or the Goods have been damaged in transit, CLIP will replace the Goods or offer a full refund if no replacement is available.

7.10 Order Cancellation: Cancellation of an order will only be accepted after prior agreement. CLIP will not accept cancellation for any items ordered specially by CLIP on Your behalf.

Other Items

8.1 Dimensions and other ratings with relation to the products supplied are subject to normal tolerances. Unless otherwise stated, electrical ratings represent safe working limits.

8.2 CLIP reserve the right to discontinue any product, make changes to product specifications or use different manufacturers to those stated in CLIP promotional material or on CLIP’s website, without notice. Any information contained in documentation, printed or otherwise is correct to the best of CLIP’s knowledge at time of going to press.

8.3 If any provision of the Contract is held by a court or other competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of the Contract and the remainder of the provision in question shall not be affected.

8.4 CLIP shall not be liable to the Purchaser or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of the Company’s obligations in relation to the Goods, if the delay or failure was due to any cause beyond the Company’s reasonable control. Without limiting the foregoing, the following shall be regarded as causes beyond the Company’s reasonable control: acts of civil or military authority, national emergencies, fire or flood, acts of God, war or riots, actions or omissions of third parties.

8.5 The contractual terms governing any agreement or contract (the “Contract”) between CLIP and those purchasing (“You”, “you” or the “Purchaser”) goods from the Company are contained exclusively within these terms and conditions which shall apply to all Contracts. The Contract shall to be governed by and construed in accordance with the laws of England and Wales whose courts shall have non-exclusive jurisdiction in connection with any dispute arising out of or in connection with it.

8.6 All images are used for illustration purposes only.


9.1 The promoter is: CLIP Sound and Music LTD

9.2 The competition is open to residents of the United Kingdom except employees of CLIP Sound and Music LTD and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

9.3 There is no entry fee and no purchase necessary to enter this competition.

9.4 By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

9.5 Entries can only be made via signing up to the newsletter.

9.6 Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

9.7 Closing date for entry will be Friday 19th November at Midday GMT. After this date the no further entries to the competition will be permitted.

9.8 No responsibility can be accepted for entries not received for whatever reason.

9.9 The rules of the competition and how to enter are as follows:

Here write out in simplest form how you enter the competition.

9.10 The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

9.11 The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

9.12 The prize is as follows: 1 Photon Smasher microphone kit + line out cable.

The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

9.13 Winners will be chosen at random by software, from all entries received and verified by Promoter and or its agents.

9.14 The winner will be notified by email within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

9.15 The promoter will notify the winner when and where the prize can be collected / is delivered.

9.16 The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

9.17 By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

9.18 The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

9.19- The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

9.20 The winner’s name will be available 28 days after closing date by emailing the following address

9.21- Entry into the competition will be deemed as acceptance of these terms and conditions.

9.22 This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to CLIP Sound and Music LTD and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found on this page.